We are looking for an experienced Receptionist with excellent organizational and time management skills to join our team.
Responsibilities
- Greet guests and assist with check-in and check-out processes
- Respond to guest inquiries and provide information about the hotel and local area
- Process payments and handle cash and credit card transactions accurately
- Maintain accurate and up-to-date records of guest information and reservations
- Resolve guest complaints and escalate issues as necessary
- Assist with various administrative tasks as required
Requirements
- 2+ years of experience as a receptionist or in a customer service role
- Strong communication and interpersonal skills
- Ability to work a flexible schedule, including weekends and holidays
- Excellent organizational and time management skills
- Familiarity with basic computer programs and technology, including reservation systems
